Privacy Policy

Information We Collect

At myvarentilos, we collect information you provide directly when creating an account or using our financial education services. This includes your name, email address, phone number, and educational background details that help us customize your learning experience.

We automatically gather technical information such as IP addresses, browser types, and device identifiers when you visit our website. This helps us understand how users interact with our platform and improve our services accordingly.

• Personal identification information provided during registration
• Learning preferences and progress tracking data
• Communication records from customer support interactions
• Technical data including cookies and session information

How We Use Your Information

Your personal data enables us to deliver personalized financial education content and maintain your account security. We use this information to track your learning progress, send course updates, and provide technical support when needed.

Marketing communications are sent only with your explicit consent, and you can opt out at any time through your account settings or by contacting us directly.

Data Storage and Security

All personal information is stored securely within Australia using industry-standard encryption methods. Our servers are protected by multiple layers of security including firewalls, access controls, and regular security audits conducted by independent third parties.

We retain your data only as long as necessary to provide our services or as required by Australian privacy legislation. Account information is typically kept for seven years after account closure to comply with financial record-keeping requirements.

Your Rights Under Australian Privacy Law

Under the Privacy Act 1988, you have specific rights regarding your personal information. You can request access to all data we hold about you, ask for corrections to inaccurate information, or request deletion of your personal data in certain circumstances.

• Access your personal information and understand how it's being used
• Request corrections to any inaccurate or outdated information
• Object to certain types of data processing
• Request data portability for information you've provided
• Lodge complaints with the Office of the Australian Information Commissioner

To exercise these rights, contact our privacy officer using the details provided below. We'll respond to your request within 30 days and may require identification verification for security purposes.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and remember your preferences. Essential cookies are necessary for basic website functionality, while analytics cookies help us understand user behavior and improve our platform.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website features. We don't use tracking cookies for advertising purposes or share cookie data with external marketing companies.

Third-Party Services

We work with carefully selected Australian service providers for payment processing, email communications, and technical infrastructure. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to myvarentilos.

Our payment processor handles credit card information according to PCI DSS standards, and we never store complete payment details on our own servers. Educational content delivery may involve trusted learning management system providers who maintain equivalent privacy protections.

Data Breach Procedures

In the unlikely event of a data breach affecting your personal information, we'll notify you within 72 hours via email and provide clear information about what data was involved and what steps we're taking to address the situation.

Updates to This Policy

This privacy policy may be updated periodically to reflect changes in our services or legal requirements. We'll notify active users of significant changes via email and post the updated version on our website with a new effective date.

Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your privacy.